Return and refund policy

5. Receipt, return and refund of Goods

5.1 All Goods must be carefully checked upon receipt. Please check all Goods are in good condition and correct in name, colour, size, quantity and finish.

5.2 No claims will be accepted if the Goods have been converted in any way.

5.3 EDUCHOICE reserves the right to repair Goods before we replace Goods. A credit of replacement will not be issued to the Client for Goods that can be replaced.

5.4 Somnetimes, things might not work for whatever reasons ( change of mind), that's why we are here to offer an easy return policy, you can return items within 28 days, items must be unused, in re-sellable condition and with their original packaging. 

     If you wish to return your item or items after 28 days, the same rule as above apply - items must be unopened and in a new / re-sellable condition and your return will attract a restocking fee of minimum 20% or more of the items price, depending on the time over and above 28 days.

    The restocking fee is determined at the discrection of EDUCHOICE.

    For returns due to a change of mind, the return freight cost is the responsibilty of the Client. In the event of damaged or faulty items, kindly reach out to us within 48 hours of receiving your order. We will promtly arrange an exchange or replacement and discuss alternative solutions if needed, Your satisfaction is our priority, and we're here to ensure a seamless resolution 

    for any issues with your purchase.

5.5 Credit will not be issued before we receive the Goods back. EDUCHOICE shall not be the liberty to decline or refuse such a return if it thinks fit including Goods defaced or damaged by the Client or its representatives.


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